Frequently Asked Questions
Everything you need to know about bringing Hestia + Co. into your home.
What is the typical shipping timeframe for furniture orders?
Standard shipping for in-stock furniture items typically takes 7-14 business days. Custom or made-to-order pieces may require 4-8 weeks for production and delivery.
Do you offer White Glove Delivery services?
Yes, we offer White Glove Delivery for large furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor?
We accept returns on most decor items within 30 days of delivery, provided they are in original condition. Please note that return shipping fees apply unless the item arrived damaged.
Are your textiles and linens sustainably sourced?
At Hestia + Co., we prioritize ethical manufacturing. Our linens and textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under fair labor conditions.
Can I request fabric swatches before making a purchase?
Absolutely. To help you choose the perfect texture and color for your space, you can order up to five complimentary fabric swatches through our 'Swatch Request' page.
What should I do if my order arrives damaged?
Please inspect your items upon arrival. If you notice any damage, contact our support team within 48 hours with photos of the product and packaging to initiate a replacement or refund.